FAQ’S

Q.  Do you include a Soft proof preview of my order?

A.  Of course!  Promoworx will send you a soft proof preview of your order 100% free.  You’ll receive it by email the moment your order is processed.  This will show you what your order will look like once it’s delivered.

Q.  I don’t have any ready artwork.  Can you create my designs?

A.  Certainly!  Our talented design team can create really impressive artwork, specifically tailored to show off your business.  Visit our ………… or call 020 8530 1500 to discuss your requirements or to book an appointment with one of our designers.

Q.  How do I get in contact to discuss a bespoke order?

A.  You can call 020 8530 1500 to speak directly with our expert design/sales today.  Alternatively you can visit our contact us page.

Q.  What are Print Ready files?

A.  Print ready files are files that have been optimised for instant printing.  They require no readjustments by our designers.  Sending us print ready files are the best way to ensure you receive your order quickly.  Please make sure you read our file supply guide before sending us any new files.

Q.  Can I order by phone?

A.  We have aimed to make our online ordering process as convenient as possible for you.  Should encounter a problem you can call us on 020 8530 1500 or visit our contact us page.

Q.  How can I pay for my order?

A. You can pay using these methods: All major debit cards, Bacs transfer,

Q. What does CMYK mean?

A.  Cyan, magenta, yellow and black.  These are standard colours used in full colour printing and combined can create virtually any colour.

Q.  What does FSC stand for?

A.  Forest Stewardship Council. This is an independent body advocating the responsible management of the planet's forests. All Promoworx products are FSC certified, meaning we meet the council's strict requirements for sustainable printing.